shipping & returns
All purchases, except monthly subscriptions, will be shipped within 1-2 business days via USPS. You will receive a tracking number via email once your purchase has shipped. Transit times vary based upon location.
Monthly subscriptions will ship on the 5th of each month for all orders placed by the last day of the previous month. Orders placed between the 1st and the 5th will ship late or be substituted another box if the current month is sold out. Orders placed on the 6th or later will be fulfilled in the next month's shipment.
Orders placed August 6 - August 31 will ship on September 5th.
Orders placed September 1 - September 5 will ship late (after September 5th) and/or will be substituted with a box in inventory if September boxes are sold out.
Orders placed on or after September 6 will ship on October 5th.
RETURN & EXCHANGE POLICY
All purchases are final unless products arrive damaged or missing. In this event, busy bébés will immediately send a replacement to you at no additional charge. Please contact us right away if you have any problems.