For what ages are your busy bags?


Our Busy Bags are suitable for children ages 3 and up and contain small parts that could be a choking hazard. Carefully choose independent activities that you trust your child to engage with properly, no matter their age. Remaining activities can be done with you or a responsible adult. Never leave a child alone with a Busy Bag. Children should always remain within eyesight, even if engaging in independent play. If you are interested in our Bags but your child is not developmentally ready for the products included, please contact us for additional ways to support your child at their current stage.




Can you create a special theme for my child?


Yes! Shop our Busy Bags and Sensory Bins and choose the Custom option that best fits your needs. Be sure to leave us a detailed note on the theme you have in mind, and we'll get back to you in 1-2 business days with a suggested gift set.




What is your shipping policy? Will my monthly subscription ship immediately after purchase?


You can find our detailed policy on our Shipping & Returns page. One-Time Purchases/Gifts: We make every effort to get your purchases to your door as soon as possible. Our shipping day is Wednesday. Transit times will vary based upon location. Monthly Subscriptions Monthly subscriptions will ship on the 5th of each month for all orders placed by the last day of the previous month. Orders placed between the 1st and the 5th will ship late or be substituted another box if the current month is sold out. Orders placed on the 6th or later will be fulfilled in the next month's shipment. Example: Orders placed August 9 - August 31 will ship on September 5th. Orders placed September 1 - September 5 will ship later (after September 5th) or will be substituted with a box in inventory if September boxes are sold out. Orders placed after September 6 will ship October 5th.




Do you accept returns on busy bags?


Yes, we do under special circumstances. Please see our Shipping & Returns page for specific instructions.




What happened to your sensory bins?


Our sensory bins are currently unavailable for purchase online. However, we are selling them at local Austin pop-up shops and other events. Check out our Events page for details. Not local? We'll be posting all the details about how we created our bins on our Blog so that you can make your own!





frequently asked questions

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